Reference

ondel4d Privacy Policy: What We Collect and Why

Our Privacy Policy covers every piece of information we handle when you open an account on ondel4d — from the phone number you verify at registration to the…

Account data protectedDANA & QRIS transaction recordsNo third-party data salesRight to request deletionIndonesia-focused data handling

Explore Our Lobby Read FAQ

What Our Privacy Policy Covers on ondel4d

ondel4d Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you create an account, we collect your phone number, email address and the payment method you link — whether that is OVO, GoPay, a BCA virtual account or a Mandiri bank transfer. We use this data solely to verify your identity, process deposits and withdrawals,

1
and send account-status notifications. Your wallet credentials are never stored in plain text on our servers; they pass through encrypted channels. Access to our platform and the data rights described here depend on local law. We do not sell, rent or share your personal information with
2
third parties for their marketing purposes. Retention periods vary by data type: transaction logs are kept for the period required under applicable financial regulations, while account-preference data is deleted within 30 days of a verified account closure request.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you have a question about how your data is handled — or want to request a correction or deletion — our support team is available…

DATA HANDLING STANDARDS

How ondel4d Handles Your Personal Data

We apply a layered approach to data security: encryption in transit, access controls at the account level, and regular internal audits.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand page performance.

Account Security

Phone verification is required before account access is granted.

Data Retention

Transaction logs tied to OVO, QRIS and bank transfer payments are retained for the period required by applicable financial regulations.

Third-Party Sharing

We share data only with payment processors — such as the networks behind DANA and QRIS — strictly to complete…

Your Right to Access

You may request a copy of the personal data we hold on your account at any time via live chat…

Deletion Requests

Submit a verified deletion request through the help centre form. Once confirmed, non-regulatory data is removed within 30 days.

Common Questions About ondel4d Privacy Policy

The questions below cover what we most often hear from people reading through the Privacy Policy for the first time. If your question is not listed here, reach us via live chat from your account dashboard.

We collect your phone number, email address and the payment method you link — such as DANA, OVO, GoPay or a bank transfer through BRI or BNI. This data is used only to verify your identity and process transactions on your account.

We share data only with the payment processors needed to complete your QRIS or GoPay transactions. We do not sell, rent or share your information with advertisers, data brokers or any unrelated third parties.

Transaction logs — including DANA deposits and bank transfer withdrawals — are retained for the period required under applicable financial regulations. Account preference data is deleted within 30 days after a verified closure request.

Open live chat from your account dashboard or email our privacy team. We deliver a structured summary of the data we hold within five business days, where local law permits.

Yes. Submit a verified deletion request through the help centre form under 'Privacy & Data'. Non-regulatory data is removed within 30 days; transaction records required by law are archived as described in our retention schedule.

Our Privacy Policy applies to all accounts created through ondel4d. Specific data rights and access to certain features depend on local law applicable to your location within Indonesia.

Payment credentials pass through encrypted channels and are never stored in plain text on our servers. Phone verification is required before any withdrawal is processed, adding a second layer of protection to your wallet.

ondel4d Privacy Policy: What We Collect and Why

How to Reach Us About Your Privacy

How ondel4d Handles Your Personal Data

Cookie Policy

Account Security

Data Retention

Third-Party Sharing

Your Right to Access

Deletion Requests

Common Questions About ondel4d Privacy Policy

01 What personal data does ondel4d collect when I open an account?

02 Does ondel4d share my data with third parties?

03 How long does ondel4d keep my transaction records?

04 How do I request a copy of my personal data from ondel4d?

05 Can I ask ondel4d to delete my data?

06 Does ondel4d Privacy Policy apply to users in Medan and other Indonesian cities?

07 How does ondel4d protect my OVO or QRIS payment details?

Related Pages